Nursery Nisarga mission to send you quality plants, products. We inspect each product very carefully before it leaves us to make sure it’s in tip-top condition. We also do our package and protect everything so that it doesn’t get damaged on its way. However, if you do have a problem, here is what to do:
Conditions for return:
- The product is totally different from what you ordered & was not informed beforehand for the same.
- Returns for Plants and Pots category will be accepted only for Damaged/ Defective products. Refund will be provided only in case replacement for the same product is not available.
- Please notify us of receipt of a Damaged/ Defective product maximum within 24 hours of delivery.
- Please do not accept any products with damaged/ tampered packaging (excludes normal wear & tear and markings on the outer surface of the package, acceptable in the transit process).
- Products/ Items should be UNUSED.
- Products should be returned in their original packaging along with the original price tags, labels and invoices.
- It is advised that the return packets should be strongly and adequately packaged so that there is no damage of goods in transit.
- If any products are damaged post-delivery and do not follow Plant for a Plant Policy, shall not be accepted for return.