Cancellation Policy

Our Mission at Nursery Nisarga is to send you Plants and Products of highest quality standards. We inspect each product very carefully before it leaves us to make sure it’s in tip-top condition. Our packaging is specially designed to keep your plants and products safe during their journey to you.

We kindly request that you avoid canceling orders once they’ve been dispatched, as it can be detrimental to the health of the plants.


Conditions for return:

  • The product is totally different from what you ordered & was not informed beforehand for the same.
  • Returns for Plants and Pots category will be accepted only for Damaged/ Defective products. Refund will be provided only in case replacement for the same product is not available.
  • Please notify us of receipt of a Damaged/ Defective product maximum within 24 hours of delivery.
  • Please do not accept any products with damaged/ tampered packaging (excludes normal wear & tear and markings on the outer surface of the package, acceptable in the transit process).
  • Products/ Items should be UNUSED.
  • Products should be returned in their original packaging along with the original price tags, labels and invoices.
  • It is advised that the return packets should be strongly and adequately packaged so that there is no damage of goods in transit.
  • If any products are damaged post-delivery and do not follow Plant for a Plant Policy, shall not be accepted for return.
  • product on sale will not be refunded, only replacement available if damaged.


Refund Policy

Once your order has been shipped from our facility, we are unable to accept cancellations or initiate refunds. Additionally, orders that have been successfully delivered and accepted by the customer cannot be refunded.
However, if you believe that your order does not meet the specified criteria, please don’t hesitate to reach out to our customer care team within 24 hours. We’ll be happy to assist you.”

Governing Law and Jurisdiction

These terms and conditions shall only be governed by the law of India and any legal disputes/discrepancies will be heard or preceded in the jurisdiction of the Indian courts at Bhopal only.