Help Center
Frequently Asked Questions
Everything you need to know about our plants, delivery, care services and policies. Can't find an answer? We're happy to help.
We offer a wide variety of plants, carefully nurtured and maintained in our nursery to ensure the best quality:
- Indoor plants
- Outdoor and garden plants
- Flowering plants and flowering trees
- Fruit plants
- Medicinal plants
- Privacy plants
- Spices
- Aquatic plants
- Native and exotic species
All our plants are carefully nurtured and maintained to ensure you receive the healthiest, most vibrant plants possible.
Our delivery service is designed to get your plants to you safely and quickly:
- Free delivery on orders of ₹999 or more
- Careful packaging to ensure plant safety during transit
- Delivery within 4–6 working days
- Real-time tracking of your order
- Special handling for delicate plants
- Wholesale or truckload orders are also accepted
🚚 We ensure all plants are properly packed with adequate protection and moisture to reach you in perfect condition.
Our experienced team provides a comprehensive range of plant care services:
- Expert plant care guidance and consultation
- Plant health consultation
- Garden design and maintenance
- Plant repotting services
- Pest control solutions
- Regular maintenance packages
💬 Our experienced team is always ready to help you with any plant-related queries — reach us on WhatsApp or by phone anytime.
The best soil and mix depend on the type of plant:
- Indoor plants: Well-draining potting mix enriched with NPK and micronutrients
- Outdoor plants: Rich loamy garden soil with good aeration, compost, and sand; pH slightly acidic
- Flowering plants: Soil enriched with organic fertilizers for vibrant blooms
- Aquatic plants: Specific aquatic plant soil mix for underwater growing
🌱 For detailed, personalised guidance on soil and fertilizers, contact our plant experts directly — we're happy to help!
We stand by the quality of every plant we send. Our replacement policy is straightforward:
- 7-day replacement guarantee for damaged plants
- Plants must be reported within 24 hours of delivery if received damaged
- Photo or unboxing video evidence required for damage claims
- Free replacement for plants damaged during transit
- Refund policy as per our terms and conditions
📹 We strongly recommend recording an unboxing video when your order arrives — this makes any damage claims quick and hassle-free. Read full policy →
We value your privacy and are committed to protecting your personal data:
- All payment transactions are securely processed using encrypted connections
- Your personal details are used only for order processing, delivery, and customer support
- We do not share your data with third parties without your consent, except for delivery purposes
- Marketing communications are sent only with your explicit opt-in consent
- You can request to access, update, or delete your data by contacting us
🔒 We adhere to strict privacy protocols to ensure a safe and secure shopping experience. Read our full Privacy Policy →
Still Have Questions?
Our plant experts are available 7 days a week. Reach out via WhatsApp, phone or email — we're always happy to help.