Frequently Asked Questions
We offer a wide variety of plants including:
- Indoor plants
- Outdoor and garden plants
- Flowering plants and flowering trees
- Fruit plants
- Medicinal plants
- Privacy plants
- Spices
- Aquatic plants
- Native and exotic species
Our delivery service includes:
- Free delivery on Order 999 more
- Careful packaging to ensure plant safety
- Delivery within 4-6 working days
- Real-time tracking of your order
- Special handling for delicate plants
- Wholesale or truckload orders are also accepted
Our services include:
- Expert plant care guidance
- Plant health consultation
- Garden design and maintenance
- Plant repotting services
- Pest control solutions
- Regular maintenance packages
The best soil and mix depend on the type of plant:
- Indoor plants: Well-draining potting mix enriched with NPK and micronutrients
- Outdoor plants: Rich loamy gardens soil with good aeration, compost, and sand; pH slightly leaning toward acidic
- Flowering plants: Soil enriched with organic fertilizers
- Aquatic plants: Specific aquatic plant soil
We stand by the quality of our plants:
- 7-day replacement guarantee for damaged plants
- Plants must be reported within 24 hours of delivery if received damaged
- Photo or unboxing video evidence required for damage claims
- Free replacement for plants damaged during transit
- Refund policy as per terms and conditions
We value your privacy and are committed to protecting your personal data. Here's how we handle your information:
- All payment transactions are securely processed using encrypted connections.
- Your personal details are used only for order processing, delivery, and customer support.
- We do not share your data with third parties without your consent, except for delivery purposes.
- Marketing communications are sent only with your explicit opt-in consent.
- You can request to access, update, or delete your data by contacting us through the contact page on our website.
- For more details, refer to our Privacy Policy.